December 13, 2019

US Mint Reminds Customers to Reset Account Password Ahead of Kennedy Launch

Ahead of the planned launch of the 2014 50th Anniversary Kennedy Half Dollar Silver Coin Collection, the United States Mint has reminded customers to log into their online account to reset their password if they have not done so already. This will ensure the most streamlined, expedited shopping experience once the eagerly anticipated product goes on sale.

50th Anniversary Kennedy Half Dollar Collection

“The U.S. Mint knows our customers are eagerly awaiting the launch of the Kennedy Half-Dollar Silver Coin set and we want them to be able to purchase the set as easily as possible,” said Marc Landry, Acting Associate Director for Sales and Marketing.  “While we have measures in place to alleviate call center wait times, the easiest way to order the product is to do so online. By logging on and resetting their passwords before Tuesday, Oct. 28, customers will have a better experience when the product launches this Tuesday.”

The United States Mint launched a new retail website and order management system on October 1, 2014 which provided a range of upgrades aimed at improving the shopping experience for customers. As part of the upgrade, all existing account holders were required to reset their passwords when logging into their account for the first time under the new system.

The steps to reset passwords as as follows:

  1. Use your existing U.S. Mint Login
  2. Enter your existing password
  3. You will then be prompted to reset your password

The 50th Anniversary Kennedy Half Dollar Silver Coin Collection is issued to mark the 50th anniversary of the Kennedy Half Dollar first released in 1964. Each of the four 90% silver coins in the collection features the original portrait design by Gilroy Roberts.

The four coins in the set are each from a different US Mint facility and carry a different finish. The coins include a reverse proof coin from West Point, a proof coin from Philadelphia, an enhanced uncirculated coin from San Francisco, and an uncirculated coin from Denver.

The collection is priced at $99.95 each and carries an ordering limit of five per household. The product will officially go on sale next week on Tuesday, October 28, 2014 at 12:00 Noon ET.

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Comments

  1. Waiting to see how new system will work when ordering this kennedy set I will be one of the first to order just ordered the American Eagle 2014 Platinum Proof on Oct.20th mailed out to me the next day Oct 21th

  2. looks like just another fancy, overpriced Mint product that will have too high of a mintage. i dont understand how such products can entice so many collectors and cause bottlenecks during sales.

  3. VABEACHBUM says

    The Mint still needs to resolve the “Scripting” problems within the product pages and their supporting code. We’re relegated to use IE 8.xx within the office network, and my desktop starts to choke down as soon as I log into my Mint Account and start using any of the account specific, feature tabs. I’m not worried about placing my order within the first 10 to 60 minutes the products become available. These sets will be avalable for a while. This scripting problem is a prevalent detractor within the Mint’s state-of-the-art e-commerce site and needs to be corrected.

  4. For more than 3 years I have been a customer of the usmint. So I had placed a lot of orders with them. In the order history they stored orders that were older than two years. With the result that it took nearly two days to see the last order when I placed a new order. So I decided to open up a new account with them. With the new order system they do not accept my creditcard anymore. Is that ridiculous? They cancel all new orders that I put. Is it possible that the software-engineer is stupid there or don’t they care for german customers?

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