Saucerman comes to CCG from Toyota, a company known for its world-class quality management system.
The Certified Collectibles Group (CCG) is pleased to announce that Michael Saucerman has been hired as quality assurance manager. Saucerman brings 20 years of experience in quality management and continuous improvement to CCG.
Prior to joining CCG, Saucerman worked as a quality engineer and continuous improvement coordinator at Toyota and Adient, companies that are widely regarded for world-class quality management systems. His proven knowledge and expertise will elevate the level of excellence and service that CCG delivers to its customers. Under Saucerman’s supervision, CCG will also be increasing its quality control personnel and resources.
“I am excited to join the team and assist in perfecting processes and quality control systems, ensuring customers have a great experience with CCG,” said Saucerman.
CCG is currently putting into place several new processes focused on improving quality control, including the implementation of more stringent procedures, increasing inspection checkpoints within the certification process and expanding its quality control training programs.
To further reduce quality deviations, CCG is also utilizing lean-management techniques and advanced analytics. With the implementation of lean-management techniques, quality management is as important as efficiency. CCG is striving for predictable, consistent quality control across all submissions.
“We are thrilled that Mike Saucerman has joined our team as Quality Assurance Manager,” commented Steven R. Eichenbaum, CEO of CCG. “His experience will guide us in enhancing our quality control processes, resulting in fewer quality deviations and a better experience for submitters.”
Interested in joining the CCG QC team? CCG is continuing to hire Quality Control Specialists and offering a $3,000 sign-on bonus! Learn more and apply here.
Press release courtesy of the Numismatic Guaranty Company
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